Terms & Conditions

These Terms and Conditions of Use and Service ("Terms of Use and Service") govern your membership on and use of the website and mobile application of ExclusaveCard.com and your purchases.Your use of your issued Exclusave account constitutes your agreement to follow and be bound by the Terms of Use and Service. If you do not agree to these terms, please do not use Exclusave services. We reserve the right to update or modify the Terms of Use and Service at any time without prior notice. For this reason, we encourage you to review the Terms of Use and Service whenever you visit the website or its applications.

Exclusave Card Membership

Registration

  • By registering in the website and mobile application you admit that you are (1) Currently aged 16 years and above (2) An employee, or student of a university, school or other entity or organization that has subscribed to Exclusave. Or (3) If you are entering into this Agreement on behalf of an Enterprise/Company, you represent that you have the authority to bind the Enterprise to this Agreement, in which case references to “you” in this Agreement shall mean the Enterprise as a whole.

  • Registration requires that you (1) Agree on these terms of use and service. (2) Provide your contact information and identification details. (3) Submit any form of authentication as required by Exclusave Card as part of the enrollment process. (4) You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.

Use of Membership

  • You shall not use your Exclusave Card membership for any fraudulent or improper purpose or any purpose that is competitive to Exclusave Card. You shall notify Exclusave Card immediately by emailing Info@exclusavecard.com of any unauthorized use of your Exclusave Card membership known to you.

Membership Termination

  • Exclusave Card may terminate your membership and refuse any and all current or future use of the site and mobile application (1) If you provide any information that Exclusave Card determines, in its sole discretion, to be untrue, inaccurate, not current or incomplete (or if the information becomes untrue, inaccurate, not current or incomplete), (2) If Exclusave Card determines, in its sole discretion, that you are using your Exclusave Card membership in a manner not permitted by these Terms of Use and Service. Termination of your access or use will not waive or affect any other right, fees or relief to which Exclusave Card may be entitled.

Orders

  • Exclusave Card may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when you order more than a card in less than one year. Exclusave Card also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Exclusave Card will not charge you and will refund the charges for orders that we do not process or cancel.

Refund Policy

  • Memberships cannot be refunded after your subscription has been approved by Exclusave.

Pricing Information

  • Students: Card price is 200 SAR which can be paid through one of the payment methods (bank transfers or on spot during events). Prices are subject to change in case of Exclusave promotional offers which are announced through Exclusave social networks, email, website or events.
  • Employees: Card price is 300 SAR which can be paid through one of the payment methods (bank transfers or on spot during events).
  • Entity: If you're an entity/company and wish to purchase Exclusave as an Employee Benefits Program, prices vary and an official quotation can be requested via email Info@ExclusaveCard.com . Prices are subject to change in case of Exclusave promotional offers which are announced through Exclusave social networks, email, website, mobile application or events.

Account Activation

  • You shall receive an email once you have had a successful registration and another email or SMS once your subscription has been approved with the username and password. You may change the password upon logging in.

Account Validity

  • The membership is valid for a year from its issuance date –unless a subscriber chooses a longer validity date- and the account holder doesn't have the right of use after its expiry. Account validity is subject to change in case of Exclusave promotional offer.

Exclusave Card Usage

  • The e-card is for personal use only and should not be used by anyone other than the owner and cannot be transferred to anyone without Exclusave consent.

  • The ’Merchants have the right to check the e-cardholder identity to match the name and they have the right to reject service if it was used by someone else than the owner

  • You must enter the code of the discount provider on your mobile application from cashier before purchase and it cannot be replaced by student/employee ID

  • The e-card can be used only at the participating places with Exclusave, which are visible to the subscriber in his Exclusave website/mobile account.

  • You can use one card per visit/purchase.

  • You cannot use the card in conjunction with any other discounts or offers of the participating places, unless stated otherwise in the offer details.

  • The subscriber commits to the expiry date and has no right to use Exclusave services after its expiration.

  • The subscriber commits to each offer terms & conditions mentioned in the website and mobile application such as the times, number of companions, number of visits, products/services included in the offer.

  • The participating places with Exclusave Card are increasing continuously and the offers are subject to change, addition or termination are done without prior notice and you can know the latest updates from your logged in account in the website and mobile application. Exclusave entails no rights or compensation for any damage that may be caused to any other party as a result of this change.

  • Exclusave isn't responsible for any claims or compensations resulting from the rejection/failure of any party to commit to his obligations under this agreement.

  • The merchant is responsible for the quality of products/services provided by him and their adherence to manufacturing standards and in case of any violation, the merchant will be the only accountable party.

  • Exclusave isn't responsible for any acts, mistakes, statements, guarantees, violations nor carelessness of any of the participating places or their staff. It's also not responsible for any property damage or any sort of damage or resulting costs.

  • Subscribers adhere to the participating places return & exchange policy and Exclusave doesn't interfere with that.

  • In case any of the participating merchants rejected granting the discount/offer to the account holder for no valid reason, the subscriber has the right to file a complaint to Exclusave through one of the methods available in “Contact Us” in the mobile application menu with an attached copy of the receipt (if available) and Exclusave will take the necessary action with the merchant to compensate the client. Please note it is not Exclusave that is responsible for the compensation (knowing that Exclusave takes this type of complaints seriously).

Exclusave website / mobile App Terms of Use

License and Web/Mobile Application Access

  • All content available through this website/mobile application (including, without limitation, text, design, graphics, logos, icons, images, video/audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of and owned by Exclusave Card, its licensors or its content providers, and is protected by copyright, trademark and other applicable Saudi and foreign laws.

Content You Submit through Web/Mobile Applications

  • Your submission of personal information through Exclusave is governed by our privacy policy, which can be reached by clicking on the link located in the footer section of the Site and/or menu in the Mobile application (the "Privacy Policy"). You represent that all of the information, data and other materials you provide on or to ExclusaveCard applications through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided, as appropriate. You may not use a false email address or other identification information, impersonate any person or entity or otherwise mislead as to the origin of any content. Most features that may be available on this web/mobile application may require registration. By registering, you agree to provide true, accurate, current and complete information about yourself.

  • You agree not to use the Website/Mobile application (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws.

  • Agree not to upload or transmit through the Website/Mobile applications any computer viruses, macro viruses, Trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer/service.

  • Agree not to share or transmit through the Website/Mobile applications any material that is derogatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety.

  • Agree not to use the Website/Mobile applications in a way that may cause it to be interrupted, damaged or rendered inefficient, ineffective or dysfunctional and eventually rendered impaired.

  • Agree not use the Website/Mobile applications in any manner that violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, confidentiality or rights of privacy)

  • Agree not to attempt any unauthorized access to any part or component of the Website/Mobile applications or create and publish a hyperlink of these unauthorized components.

  • Agree that in the event that you have any right, claim or action against any user from the Website/Mobile applications, then you will pursue such right, claim or action independently without resorting to us.

Effective as of January 2018

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